Alo Yoga

I bought sweatpants and a hoodie for my husband for his birthday after one wash both items was unwearable and quality that I never experienced from alo poor and disappointing .I don't know if that some defected pants or is just the quality of fabric Alo using now I wish I could return it but I already washed them and I don't have price tags sweatpants are garbage quality shame of ALo I need my $$ back.

My name is insook byun. My order number is 1716****.

I return ups12/ 2. I hear from email alo got the my items. IzB8B927031****439. I haven,t refund money or any emails from alo yet.

I want to know what is going on.

Please let me know. Also alo refund to reshop $117,23 to re shop but I cancer that becuse tol $707,05 it .

No customer service. I want to purchase items and know one will help!

I called I emailed.

Tried to pay twice. It went through then was later rejected.

I purchased items from Alo Yoga. Some items did not fit, and I used their 'instant exchange', which was a big mistake, because they incorrectly charged me.

Then, I needed to send almost everything back, in three separate shipments. One of the shipments was lost by UPS; in the end, I never received the appropriate credits and was charged $445 for merchandise I do not have. Alo is unreachable, and I am not having success with Amex, which is unusual in disputing the charge.

Alo is awful. I will never purchase from them again.

Lost my first package and were of no help. Was never going to order from them again but my boyfriend loves their clothes so I ordered him something for Valentines Day.

Paid for 2 day shipping. 10 days later package has not arrived and no updates. No one answers the phone.

No one responds to emails. Terrible company to deal with.

Im trying to find out where is my order, I placed an order 2 weeks ago and till now I dont have tracking number.

I was on hold and I had answered all the pre call questions, while on hold I chose the option to have a call back and no one ever called me back.

Still charging me for a product that I never received becsuse it was out of stock, and i still getting charged for it

Please find and send my order number 1450****. I paid for the order on July 30th; it has not been sent yet.

They have the worst customer service I have ever received. I reached out because of an item missing in the box I received.

I called it grey. They call it anthracite (a dark grey). The guy responds with there is no grey in the order. If he had even bothered looking.

He would have seen that anthracite is a charcoal gray. Incredibly disappointing for the price of these items that their customer service is so bad.

Made the effort easy and solved the problem fast was very sweet and kind I would recommend also to anyone who loves fitness

There was a purchase with the discount first buyer to exchange items for the right size of the store didnt have the size nor did. The size was available online instead, which I did but they would not honor that discount as being a new time buyer. Plus the store manager at Beach Garden store was not very nice at all..

My order come today and one pair off socks missing thank you and I try to call 100 time to you no body answer