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Contact Alo Yoga Customer Service

Alo Yoga Phone Numbers and Emails

Toll-Free Number:

  • (855) 793-3100
Call customer service

Customer Service:

  • (323) 248-7531

Alo Yoga Email:

Customer Service
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Alo Yoga Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Alo Yoga Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Alo Yoga is (855) 793-3100. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 61% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.

  • Be prepared for the call as Alo Yoga may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.

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How to Contact Alo Yoga Customer Service?

Most Popular Number:

(855) 793-3100
Total calls: 1 594 Issues resolved: 57 Last call: Mar 4, 2026

Alo Yoga customer service number is 1-855-793-3100, and it is available throughout the week, with varied operating hours. On weekdays, Alo Yoga hours are from 6 AM to 6.30 PM PT. On weekends, Alo hours are cut short, starting from 8 AM and ending at 4.30 PM PT. Also, Alo Yoga does not work during national holidays - so call only during their business hours for seamless and unhindered Alo customer service for your inquiries and issues with Alo Yoga's products and services.

Alo Yoga customer service offers a live chat feature on the company’s website. First, open Alo Yoga’s official website on any browser, and look for chat icon labeled “Chat With An Expert” on the bottom right corner of the homepage. When you click on it, you will be asked to input a few of your details, including your name, email address, subject/reason for contacting, and order number. You can submit the contact form and immediately start Alo live chat if you have registered during customer support’s business hours. Alo chat support is available from Monday to Friday between 6 AM and 6.30 PM PT. Alo Yoga support is available on weekends between 8 AM and 4.30 PM PT. Also, Alo Yoga chat will be disabled on July 4th.

You can reach out to Alo Yoga customer service through Alo Yoga email address, support@aloyoga.com. Alternatively, you can use the contact form available on their website to get Alo support. Head to the official website of Alo Yoga and navigate yourself to the “Contact Us” section. Scroll down through the page until you see the email icon, on the bottom of which there is a clickable “Get in Touch” option - click on it. An online contact form will then appear. Fill in all the mandatory spots and submit the form. Alo Yoga’s customer service team will review your issues and queries and get back to you with a possible solution to your questions.

PissedConsumer Club

Contact Information

Alo Yoga Website:

Alo Yoga Help Center:

Corporate Office Address:

Alo, LLC
6670 Flotilla Street
Los Angeles, California 90040
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6 AM - 6:30 PM PT

Saturday - Sunday: 8 AM - 4:30 PM PT


Other Location:

96 Spring Street ,

New York, New York 10012, US

More contact details

Alo Yoga Customer Service Reviews

2.2 / 5
Poor
Fredericka Emb
Bad luck. I placed an online order for pickup in store. Got it home and say the seam was ripped.

I never got to speak to customer service. I tried to call the physical store.

No one answered.

I used the chat option 2 times. Never got to speak or chat with any agent

Eino Fdy
Cancel
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Great customer service! They were fast and uderstaning of the situation .i will order from them agin n the future for sure

Price Tik
Needed help to order annitem

I spent an hour and a half online trying to figure out your website Wanting to order one item from aloyoga. In major frustration, I tried to contact a customer service representative by phone It took me a long time to actually find the number to call and when I did, I wanted to place a phone order I wanted the customer service representative to help me order the item And then was told that they dont do phone orders I wasted so much time and I will not order from aloyoga if you dont care to have a customer service phone order department Im not interested in wading through your account set up garbage online just to order one thing

How Good is Alo Yoga's Customer Service?

Hawken Mth
Hawken Mth
Feels Disappointed | Dec 24, 2024

Horrible. I’m a yoga teacher and I am totally not impressed.

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Layal Sju
Layal Sju
Feels Satisfied | May 31, 2024

Yeison has given awesome customer care.

Read full quote
Ladasia Gpq
Ladasia Gpq
Feels Disappointed | May 17, 2024

Awful! Took over 1 hour of my time with no redolution

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Shahara Vbs
Shahara Vbs
Feels Disappointed | May 04, 2024

Horrible!

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Heidi R Ayl
Heidi R Ayl
Feels Disappointed | Feb 15, 2024

The first person I spoke to never followed through and didn’t get back to me! I had to call again and hopefully the next person will follow through! Very disappointing….

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Renee G Jgh
Renee G Jgh
Feels Disappointed | Feb 07, 2024

I don’t want too

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Summary of Alo Yoga Customer Service Calls

2K TOTAL
CALLS
08:58 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Alo Yoga?

Shipping and Delivery Question:

  • “Order not delivered”
  • “Don’t receive my package”
  • “Missing package”

Return/ Replace Question:

  • “I need my return label”
  • “Need a return label”
  • “Return”

Request for Information Question:

  • “Trying to place an order”
  • “Alo question”
  • “I didn’t receive any confirmation”

Product/ Service Question:

  • “Defective yoga pants”
  • “Quality is horrible”
  • “Didn’t receive my product”

Payments and Charges Question:

  • “Wrongly charge for alo videos”
  • “Unauthorized charges”
  • “Don’t recived the credit”

Refund Question:

  • “Waiting for refund”
  • “Refund”
  • “Haven’t recieved my refund yet”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Cancel order”
  • “Cancel”

Cards Question:

  • “Physical gift card order 27282070”
  • “Lost gift card”
  • “Gift card lost”

Staff Question:

  • “Offering cleaning services”
  • “I have a message from postal service that my address is incorrect...please check my address is 80w 59th st apt c westmont illinois 60559”
  • “Want to talk to someone costumer service exchange”

Account Question:

  • “Account issue”
  • “Need to reset password but I am not receiving the email”
  • “I cannot get my rewards and I didn’t get my birthday gift”

Website/ Application Question:

  • “Order something can't order online”
  • “Can’t place my order on website. It is frozen”
  • “Order online”

Other Question:

  • “Sale”
  • “My claim”
  • “My order”

Compare Alo Yoga Customer Service To

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